The benefits and risks of online data backup and cloud services for SMBs

Online data backup and cloud services are emerging in the small- to midsized business (SMB) data storage market today. Online data backup allows users to send their data to be backed up to a remote

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site without the associated cost of setting up and managing a remote data center, and can be very beneficial to small-to midsized businesses, especially if they have a small staff. However, there are also many risks involved in using cloud services.

Lauren Whitehouse, an analyst at the Enterprise Strategy Group, answers questions about online data backup such as:

  • What are the different approaches to cloud backup that vendors are taking?
  • What are some of the benefits of using cloud services?
  • What are the main risks involved in using online data backup?
  • What types of companies should use online data backup? Is this recommended for SMBs?
  • What sort of procedures should an IT staff go through to make sure their online backups are secure?

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This was first published in June 2009

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